Mô tả công việc

·        Installation, configuration, maintenance, support and troubleshooting of Cisco IP Phones and Avaya Unified Comms systems for business units in accordance with bank’s standard and policies.

·        Implement telecommunications projects as assigned by IT Department Managers.

·        Provide on-site technical leadership during project implementation to ensure compliance with standards and schedules.

·        Develop written guidelines for installation, operation and maintenance of new equipment and configurations.

·        Create documentation such as user manuals, procedures and reports.

·        Maintain records of hardware and software inventory.

·        Conduct training sessions for users of newly installed or upgraded equipment.

·        Coordinate with vendors/contractors on matters relating to the projects being implemented.

·        Support Voice systems in Regional and local Disaster recovery exercise.

·        Work with relevant team in VA screening and patching.

Yêu cầu ứng viên

·        English proficiency.

·        Bachelor’s degree in computer science, Information Technology, Telecommunications Engineering or equivalent.

·        5+ years’ experience with Cisco IP Phones and Avaya PBX systems.

·        Knowledge with following Avaya component

·        Communication Manager

·        System Manager

·        Session Manager

·        IX Messaging

·        Avaya Aura Device Services

·        Session Boarder Controller

·        Element Management System

·        Avaya Media Server

·        Application Enablement Service

·        G450

·        Avaya Contact Recorder Advance

·        Work Force Optimization

·        Call Management System

·        IX Workplace

·        Experience in complex project involving the above list component.

·        Experience in BAU Operation

·        Ability to grasp complex design concepts quickly and understand.

·        Client-facing skills to include cross-functional influence, external and internal consulting/partnering.

·        Ability to translate technical issues into understandable business language for end users.

·        Generate standard project documentation including Low level design, Network Diagrams, WLIs, etc.

Ability to troubleshoot implementation problems.

Quyền lợi

• Annual salary review (once per year).
• Dynamic, technology-driven working environment with opportunities for self-development and career advancement.
• Full insurance coverage, annual leave, and 13th-month salary in accordance with state regulations.
• Participation in Social, Health, and Unemployment Insurance (BHYT, BHXH, BHTN).
• Annual health check-up.
• Participation in sports activities, workshops, birthday celebrations, team building, and company trips on a quarterly and yearly basis.

Địa điểm làm việc 

– Hồ Chí Minh: Tôn Đản, Phường Xóm Chiếu (Quận 4 cũ)

Thời gian làm việc

Thứ 2 – Thứ 6 (từ 08:00 đến 17:30)