MISSION AND VISION OF VIHAT GROUP
BRAND PHILOSOPHY

Putting customer benefits and satisfaction first. Long-term, reliable partner. Always encouraging creativity and innovation.

VISION

To become a globally influential corporation with practical technological products and services for every business, together creating great value for a developing society.

MISSION

Helping businesses and individuals apply advanced technological solutions in the simplest, most effective, and economical way, suitable for all businesses from small to large.

BRAND PHILOSOPHY
VISION
MISSION
HISTORY OF ESTABLISHMENT AND DEVELOPMENT
MEMBER UNITS & PROVIDED SOLUTIONS

Omnichannel customer experience enhancement solution ecosystem.

Global CPaaS solutions: Messaging & Voice.

Providing software solutions, applications, and mobile solutions for individuals and businesses.

Vietnam’s leading AI-powered omnichannel call center.

Networking and digital business card management solutions for individuals and businesses.

ViHAT Solutions

Elevating Omnichannel Customer Experience: Helping businesses optimize customer experience across multiple communication channels, especially Zalo OA.

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VIHAT GROUP AND A 12-YEAR JOURNEY OF UNCOVERING IMPRESSIVE NUMBERS
100K+ Customers
500+ Partners
300+ PERSONNEL / EMPLOYEES
>100 COUNTRIES WITH CONNECTED SERVICES
CUSTOMERS OF ViHAT GROUP
EDUCATION SECTOR
F&B (FOOD & BEVERAGE) SECTOR
FINANCE SECTOR
FASHION SECTOR
MEDICAL & HEALTH SECTOR
LOGISTICS SECTOR
News & Events
AWARDS OF ViHAT GROUP
The 2023 Sao Khue Award eSMS – Excellent Promotional SMS & Customer Care System
MEDIA COVERAGE OF VIHAT GROUP / WHAT THE PRESS SAYS ABOUT VIHAT GROUP
TP HCM 09/05/2022
OMICall Smart Omnichannel Contact Center Wins Sao Khue Award 2022

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TP HCM 09/05/2022
eSMS.VN – Omnichannel Marketing and Customer Engagement Solution Wins the Sao Khue Award 2023

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TP HCM 09/05/2022
ViHAT Enables Thousands of Businesses to Deploy OMICall’s AI-Powered Contact Center Through Flexible Installment Plans

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TP HCM 09/05/2022
ViHAT Joins Digital Transformation and E-Commerce Promotion Program Across Central Vietnam

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TP HCM 09/05/2022
Supporting Businesses: ViHAT Grants 50,000 Zalo Messages to Enhance Customer Engagement

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TP HCM 09/05/2022
TeraApp.net – A Mobile Sales Application Development Platform

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TP HCM 09/05/2022
EFY Vietnam – Vinno – ViHAT and the Accelerated Digital Transformation Process

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TP HCM 09/05/2022
BIT Group and Vihat commit to supporting 500,000 businesses in digital transformation

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TP HCM 09/05/2022
ViHAT Group launches a technology duo to optimize customer experience

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TP HCM 09/05/2022
ViHAT Solutions – The reliable ‘right-hand man’ for customer care

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TP HCM 09/05/2022
ViHAT Solutions – The comprehensive solution shaping the future of customer experience

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TP HCM 09/05/2022
Create convenient digital business cards on Zalo Mini App

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TP HCM 09/05/2022
TeraApp: A new concept in building applications for businesses

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VIHAT GROUP ACHIEVED CERTIFICATIONS
ISO 9001:2015 Certification (Quality Management System)
ISO 27001:2022 Certification (Information Security Management System)
Zalo Official Agency Certification (hoặc Official Zalo Agency Certificate)
PARTNERS OF VIHAT GROUP / VIHAT GROUP’S PARTNERS